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Shipping & Returns

 

Attention!

 If you are ordering during a pre-order, it means we do not have product in stock until February 15th 2017 or before.

 

At SlimFastin30 "We Care about our customer's"

 

All Order during Holiday's may take longer due to high volume of orders, handling time will also be in 5 business days or before from our regular 2 handling days policy. If your order using Express Mail or Priority your order may be delay as well.

 

 

Shipping Services:                                                       (Business Days)

United States Postal Services - Free Shipping 3 to 10 days Mon thru Saturday

United States Postal Services - Express - 1 to 2 days Mon thru Saturday

United States Postal Services - Priority - 2 to 5 days Mon thru Saturday

 

Returns Policy

You may return most new, unopened items within 5 days of the original purchase date.   We'll also pay the return shipping costs if the return is a result of our error ( or you received an incorrect). You will receive a full refund for unopened items in the original form of payment and merchandise credit for unopened items. You must have a valid receipt dated within 5 days or less from the original purchase date for store credit. Shipping and Handling will not be refunded.


You should expect to receive your refund within 10 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 7 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Refunds

No full refunds after  days of purchased, Slim Fast in 30 LLC reserve the rights of this notice. Slim Fast in 30 LLC will issue refund in 24 hrs only if purchase were done in or between 24 hours. There is no full refund once you purchased product, Slim Fast in 30 LLC will charge 3.00% from the total of purchase . There is no refund for the handling fee. You will see credit back into your account or credit card in 3 to 7 business days.

Product ordered on SALE, we do not refund or credit this is a final sale.


Shipping

We ship USPS

Allow 3 to 10 business days to receive your product(s), Note their is a 2 days or before for handling time due to high orders.

We do not ship on saturday and sunday or holidays, our shipment leave shipping department from Monday thru Friday. If order were made on Friday, Saturday or Sunday your order will be ready to Ship out on the next Monday. (cutoff time on Friday is 2PM)

IF NEED PRODUCT IN 24 HOURS PLEASE CONTACT US VIA EMAIL at sales@slimfastin30.com

 

NOTE: Due to high volume of orders, if you order on Friday's after 2:00PM your order will be ship out our facility on the following business day. 

 

Handling / Shipping:

 

Handling - Orders normally ship within 2 days of payment excluding weekends and holidays. All of our products are sent via USPS

 

-Free shipping FROM 3 TO 10 BUSINESS DAYS by United States Portal Services, USPS.com (First Class Mail)

 

-Fedex GROUND UP TO 3 BUSINESS DAYS

 

-YOU SHOULD RECEIVED AN EMAIL WITH TRACKING NUMBER IF FOR SOME REASON YOU HAVE NOT RECEIVED A TRACKING NUMBER AFTER 3 DAYS OF PURCHASED, PLEASE CONTACT US AT 888-821-1197 X3

 

All of our products ship from Roanoke, Texas. Normal delivery times are between 3-5 business days. Most people in Texas tend to see delivery of their product the day after it ships.

 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Payment

We use Paypal merchant services, you can pay with Visa, Master Card, American Express & Discover. Your transaction is 100% secure guarantee by VerySign (SSL) and will be process thru a secure system (SSL) Geo Trust and Paypal System. Any question click on Contact Us.

We Ship from:

We offer free shipping requesting SIGNATURE if for some reason you order without signature requires and you did not receive your order their is NO refund or credit. We request signature for your own security and safety.

Product ordered on SALE we do not refund or credit this is a final sale.

Free Shipping is only for USA & P.R. Territory